Refund policy

Return & Refund Policy

We want every customer to have a great experience shopping with DRFTN.

Returns

* Returns are accepted within 7 days of delivery.
* Products must be unused, unwashed, and returned with original tags and packaging.

Exchanges

* Size exchanges are available, subject to stock availability.
* Exchange requests must be made within 7 days of receiving the product.

Refunds

* Once the returned product passes inspection, refunds will be processed within 5–7 business days to the original payment method.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and photos.

Non-Returnable Items

* Products marked as Final Sale.
* Used, washed, or damaged products caused by the customer.

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Cancellation Policy

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

To request a cancellation, contact us immediately using the details below.